How do we know how to measure anything?
Can you imagine what it would be like to make any scientific discovery or invention without measurements? Nearly impossible. But it’s not enough to simply agree on units of measurement. These have to be…
Service Birmingham delivers value with service management
Service Birmingham reduced costs and improved efficiency, agility and customer satisfaction, all in the effort to respond to public-sector pressures to “do more with less” while maintaining excellent service…
ISO 55001, Sodexoʼs bottom line
Asset management can be the single most powerful weapon in a companyʼs arsenal for saving time, money and lots of executive headaches. Using ISO 55001, Sodexo, a world leader in quality-of-life services,…
Mobile payments to take off with new series of standards
It is not so long ago that a mobile phone was used to make phone calls. These days, it is used for everything from navigating our way through the streets to paying our bills and managing our bank accounts….
Clean Energy Ministerial focuses on ISO 50001 for low-carbon development
At the seventh Clean Energy Ministerial (CEM7) held this week in San Francisco, USA, world energy leaders announced ambitious actions to accelerate the global transition to clean energy. These actions…
Go wild for life on World Environment Day!
What’s your favourite wild animal? This year, World Environment Day, organized on 5 June by the United Nations Environmental Programme (UNEP), draws attention to the illegal trade of wildlife products…
A global tool to support public policy
Many organizations are familiar with inspectors and auditors who independently help assess that standards and regulations are being respected or “conformed to”. But how do we make sure that they are doing…
Standards: the solution for global services
The power and potential of standards in the services sector is the theme of a new global ISO campaign taking place this week (13-17 June) to raise awareness of the importance of standards for driving economic…
ISO 50001 on energy management is under revision
Improving energy performance and reducing energy costs is one of the most important tasks that organizations throughout the world have to achieve. ISO 50001 on energy management can help organizations…
The future of service standards and international trade
From telecommunications to tourism, standards are essential in the services sector because they help to improve the quality of the service provided and ensure things work. As international trade in services…